Mobile App

Install the iOS App

1. Find the official app: Open the App Store on your iPhone or iPad and search for Energy or Energy Casino. Check the app icon and publisher to confirm it’s the official release before downloading.
2. Download from the App Store: Tap Get or the cloud icon to start the download. Authenticate with your Apple ID when prompted and wait for the app to install.
3. Open the mobile app: Tap Open from the App Store or find the Energy icon on your home screen. You’ll see a short welcome flow the first time the app launches.
4. Sign in or register: Tap Sign in if you already have an account, or choose Register to create one. Enter your basic details, set a secure password and verify your email to activate the account.
5. Complete security checks: If you plan to withdraw, follow the in-app prompts to verify your phone and upload ID documents as required. These steps can be completed in Account > Verification.
6. Manage app permissions: Allow notifications for updates and offers, and enable location only if needed for regional play. You can turn permissions on or off anytime in iOS Settings and enable quick sign-in options for convenience.

Android App Installation

1. Find the official app: On your Android phone or tablet, open Chrome or another modern browser and go to energycasino.com. The site provides the mobile app as a Progressive Web App (PWA), so you’ll see a prompt or menu option to install it.
2. Download and install: Tap the browser menu (three dots) and choose "Add to Home screen" or "Install app" depending on your browser. Confirm the prompt and the PWA will be placed on your home screen like a regular app, no Play Store required.
3. Open the app: Tap the new Energy icon from your home screen or app drawer to launch the app full screen. The PWA behaves like an app and keeps a dedicated icon for quick access to slots, live casino and promotions.
4. Manage basic permissions: When asked, allow only the permissions you’re comfortable with, such as notifications or storage for offline caching. You can always change or revoke permissions later in Android Settings under Apps - Energy.
5. Sign in or register: Sign in with your existing player account or tap Register to create a new account using your name, email and phone number. Verify your email when prompted to activate the account and access CA$ deposits and promotions.
6. Optional verification and quick login: If you plan to withdraw, complete KYC verification by uploading ID and a recent proof of address; verification can take up to 72 hours. After initial setup you may enable quick login (fingerprint or PIN) if your device supports it for faster access.

App Store Availability

If you can’t find the Energy mobile app in Google Play or the App Store, it’s often due to store settings, regional availability or your device’s operating system version. Energy also provides a web-based app (PWA) on many devices, so it may not appear as a native listing in the store.

• Check your App Store or Google Play account region is set to Canada.
• Update your iOS or Android to the latest available version.
• Restart the store app or your mobile device and search again.
• Try different search terms like “Energy Casino” or open the site in your browser and use Add to Home Screen.

Mobile Casino Bonuses

Some promotions are available exclusively inside the Energy mobile app. Certain offers must be activated from the in-app Promotions section, where you can browse active deals, claim eligible bonuses and launch qualifying games directly on your phone or tablet. You can also check free spins and your current bonus balance without switching to desktop.

Each in-app promotion shows available rewards, eligible games such as slots or live casino tables, activation steps and the usage conditions you need to meet. When relevant the app displays promotion progress, remaining free spins and expiry dates, and a promotion history so you can review claimed offers.

• Active and upcoming promotions - browse current deals and see upcoming offers in one place, with clear notes on minimum deposit and whether free spins or bonus balance are included for Canadian players.
• Direct access to eligible games - tap a promotion to open the list of valid titles, including selected slots and live casino tables, so you can jump straight into qualifying rounds without searching.
• Bonus progress and status - follow bonus progress bars, view remaining wagering steps, check remaining free spins and current bonus balance, and see when you meet the requirements to convert bonus funds.
• Promotion history and expiry - review claimed offers, see expiry dates and outcomes for past bonuses, and keep a short history of recent promotional activity for easy reference.
• One-tap activation and quick rules - activate mobile-only offers with a single tap, view simple activation steps and key usage conditions, and check activation status directly from the Promotions section.

Mobile Payments and Cashier

Making a deposit from the Energy mobile app is straightforward. Tap Cashier, pick a payment method like Visa, Mastercard, Interac, Skrill, Neteller or cryptocurrencies, enter the amount in CA$ and follow the on-screen steps to confirm. The app will show any requirements, usage conditions or eligibility prompts before you finalise the transaction so you can review fees or bonus terms where applicable.

Withdrawals are requested from your account area, where you can select available payout methods and limits when you submit a request. The app lets you track the request status and view your payment history, so recent deposits, payouts and pending transactions are all in one place for quick reference.

Secure Login Options

Signing in at Energy is quick and straightforward. Enter your email and password to access your player profile, and basic protection is in place; you may be asked for extra verification when signing in from a new device or after unusual activity.

From your account settings you can manage security preferences, change your password, enable optional notifications and update profile details. Verification documents and password recovery options are available in the profile area for withdrawals and account updates.

• Use a strong, unique password and update it every few months.
• Enable optional notifications for sign-ins, withdrawals and account changes.
• Verify new devices with the one-time code sent to your phone or email.
• Review recent access history and log out of unfamiliar devices from your profile.
• Keep profile details and proof of address up to date for smooth withdrawals.
• Use password recovery options and contact [email protected] immediately if you suspect unauthorised access.